Help and Support

Discover our Help and Support resources to assist you get the the most of our products and Microsoft System Center Service Manager (SCSM).

If you need more help with Xapity products, you can also request support here.

Product Documentation

Xapity Teams Documentation
Xapity Mail Documentation
Xapity Clone Documentation
Xapity Transfer Documentation
Xapity PowerShell Activity Documentation
Xapity Notification Activity Documentation
Xapity Create Activity Documentation
Xapity Current Activity Documentation
Xapity User History Documentation
Xapity Attachments Documentation

Xapity Reference Guides (XRG)

Xapity Tasks

Our Tasks QRGs can be used by your Analysts to get started using the new Tasks that Xapity products will add to the SCSM console. 

Xapity Teams Direct Assign Task
Xapity Mail Send Email Task
Xapity Transfer Status Task Documentation
Xapity Transfer Status Task QRG
General Service Manager

Our General Service Manager XRGs are to help you get started with some common SCSM administration tasks.

Xapity Extending Work Items Guide
SCSM Extending Class Videos
Xapity Authoring Tool Form Layout Guide
SCSM Authoring Tool Videos
Xapity Authoring Tool Form Layout Guide
Download SCSM Type Projections Samples for Major SCSM Work Items

Contact Support

Do you need more help, evaluating a product and have a question or need to log a support request?
Please get in contact with us.

© 2020 Xapity PTY LTD ABN: 81 611 883 482

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