Password resets are one of the most common requests for a Service Desk. This post outlines how the Service Manager Portal (SCSM SSP) can ...

Email notifications are a very useful feature in Service Manager, but as with most things there are a tips and tricks to using them. Emai...

Have you wanted to have a review activity that has attachments on it. This was a requirement for a customer that was using a Service Requ...

What does it do? This script takes the attachments from the Parent Change, Release or Service Request and copies them to a child Xapity N...

Software Requests are a very common feature of most self-service portals using SCSM. In this example we will use Xapity PowerShell and Xa...

Subscriptions can be very difficult to manage at times. They are sometimes hard to trigger just when you want and some business requireme...