Xapity - Apps, Utilities and Extensions to Enhance SCSM
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    Password Reset via Self Service Portal
    Glen (Xapity)
    • Nov 12, 2017
    • 7 min
    Apps

    Password Reset via Self Service Portal

    Password resets are one of the most common requests for a Service Desk. This post outlines how the Service Manager Portal (SCSM SSP) can...
    786 views0 comments
    Part 1: SCSM Email Notifications and Subscriptions
    Glen (Xapity)
    • Jun 5, 2017
    • 7 min
    SCSM

    Part 1: SCSM Email Notifications and Subscriptions

    Email notifications are a very useful feature in Service Manager, but as with most things there are a tips and tricks to using them....
    4,185 views0 comments
    PowerShell for SCSM: Submit Documents for Approval
    Glen (Xapity)
    • May 30, 2017
    • 7 min
    SCSM

    PowerShell for SCSM: Submit Documents for Approval

    Have you wanted to have a review activity that has attachments on it. This was a requirement for a customer that was using a Service...
    215 views0 comments
    PowerShell for SCSM: Copy parent Attachments to Child Activity
    Glen (Xapity)
    • Jan 11, 2017
    • 3 min
    Apps

    PowerShell for SCSM: Copy parent Attachments to Child Activity

    What does it do? This script takes the attachments from the Parent Change, Release or Service Request and copies them to a child Xapity...
    176 views0 comments
    PowerShell for SCSM: Software Request Example
    Glen (Xapity)
    • Dec 8, 2016
    • 3 min
    SCSM

    PowerShell for SCSM: Software Request Example

    Software Requests are a very common feature of most self-service portals using SCSM. In this example we will use Xapity PowerShell and...
    626 views0 comments
    Using Xapity Notification Activity instead of Subscriptions
    Glen (Xapity)
    • Nov 25, 2016
    • 2 min
    Apps

    Using Xapity Notification Activity instead of Subscriptions

    Subscriptions can be very difficult to manage at times. They are sometimes hard to trigger just when you want and some business...
    55 views0 comments

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