Password resets are one of the most common requests for a Service Desk. This post outlines how the Service Manager Portal (SCSM SSP) can allow users to reset...

Email notifications are a very useful feature in Service Manager, but as with most things there are a tips and tricks to using them. Email Notifications in S...

Have you wanted to have a review activity that has attachments on it. This was a requirement for a customer that was using a Service Request to submit docume...

What does it do? This script takes the attachments from the Parent Change, Release or Service Request and copies them to a child Xapity Notification Activity...

Software Requests are a very common feature of most self-service portals using SCSM. In this example we will use Xapity PowerShell and Xapity Notification Ac...

Subscriptions can be very difficult to manage at times. They are sometimes hard to trigger just when you want and some business requirements cannot be met. A...