Adding Business Services in Notification Templates did not work as expected in my Service Manager 2016 lab. The display name property was...

This video post will help upgrading System Center Service Manager 2012 (SCSM 2012) to Service Manger 2016 (SCSM 2016). It goes through...

This blog post will cover how to change the status of a manual or review activity via PowerShell. This can be very powerful in an...

This blog post outlines the script posted on Technet Gallery that will make it easier to see what User roles a user has, what permissions...

Service Manager Queues are used by many organisations and are a supported way of getting some security or data separation into Service...

Bulk updating Service Manager classifications, or for that matter any list value is sometimes required. The easiest way to do this is by...

Software Requests are a very common feature of most self-service portals using SCSM. In this example we will use Xapity PowerShell and...

Upgrading to System Center Service Manager 2016 can be a straight forward process, but requires careful the planning and testing to have...

As part of getting ready for SCSM 2016 we had to upgrade some of our labs to the SCSM 2016 RTM version. The good news is that the process...

We a pleased to announce all Xapity Products are now supported on SCSM 2016! System Center 2016 Evaluations can be downloaded from the...