Xapity Teams was our first app to be developed. We saw a need to link Analysts to Service Manager Support Groups. We have done this by building a relationship between the analyst and the support group and storing this in Service Manager. This relationship allows us to build functionality that is related to the Support Group or support groups that the analyst is a member of.
We use any type of AD group - universal, global, local and even distribution lists - to create the
We are a small software development company based in Australia, but unfortunately we are not sitting on the beach coding. Instead we are working to provide you with the best software to use with Service Manager. We also want to fix the planet and have world peace, but for now we will aim at providing the best possible solutions for Service Manager. We have been working with Service Manager since 2012 and have come across gaps in the functionality that customers need for their