Glen (Xapity)Dec 17, 20174 minExchange Distribution List not Relaying to Member ContactsWhen an external user sends to an Exchange distribution list with external contacts, the contacts do not get the email. The Exchange Serv...
Glen (Xapity)Dec 10, 20171 minBusiness Services in Incident Notification TemplatesAdding Business Services in Notification Templates did not work as expected in my Service Manager 2016 lab. The display name property was...
Glen (Xapity)Dec 10, 20171 minVideo - Upgrade to Service Manager 2016This video post will help upgrading System Center Service Manager 2012 (SCSM 2012) to Service Manger 2016 (SCSM 2016). It goes through th...
Glen (Xapity)Nov 12, 20177 minPassword Reset via Self Service PortalPassword resets are one of the most common requests for a Service Desk. This post outlines how the Service Manager Portal (SCSM SSP) can ...
Glen (Xapity)Nov 11, 20173 minMoving PowerShell Scripts Between EnvironmentsMoving Xapity PowerShell Activity scripts between environments or instances of Microsoft Service Manager (SCSM) is fully supported. This ...
Glen (Xapity)Nov 5, 20172 minPowerShell for SCSM: Delete Work Items and ActivitiesQuite often you need to delete an incident, activity or other SCSM work item. Using PowerShell is an easy way to do this. This blog post w...
Glen (Xapity)Oct 28, 20172 minPowerShell for SCSM: Activity Status - Skip, Complete, RerunThis blog post will cover how to change the status of a manual or review activity via PowerShell. This can be very powerful in an activi...
Glen (Xapity)Oct 22, 20174 minPart 2: SCSM Security User Roles ScriptThis blog post outlines the script posted on Technet Gallery that will make it easier to see what User roles a user has, what permissions...
Glen (Xapity)Oct 20, 20175 minPart 1: Service Manager (SCSM) Security User RolesService Manger Security User Roles allow administrators to build up quite complex security permissions for analysts. They are cumulative ...
Glen (Xapity)Oct 16, 20172 minPowerShell for SCSM: Portal Requests on Behalf of Another UserThe out of the box HTML 5 Portal does not support submitting a request on behalf of another user. This blog post outlines one way that yo...
